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CIMB Thai Bank is looking use facial recognition technology to make the identity verification process of customers more accurate.

CIMB Thai Bank is looking use facial recognition technology to make the identity verification process of customers more accurate. Facial recognition system will be used to verify the identity of customers who are applying to open a deposit account, in addition to face-to-face verification. CIMB Thai Bank is also requesting permission from the Bank of Thailand to apply facial recognition to other services of CIMB, including applying for loans and opening new accounts via digital channels. Account application via digital channel can also be completed through identity verification across different banks. This is part of the National Digital ID project under the cooperation between commercial banks, which will allow customers to have 24 hours access to services without needing acquire such services in person.

 

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